- Average FCI.
Service & Response Time.
- Maintenance Mix.
Reactive maintenance predominates due to systems failing to perform,
especially during harsh seasonal peaks. An effort still made at PM:
priority to schedule as time and manpower permit. The high number of
emergencies (e.g., pump failures, heating and cooling system failures)
causes reports to upper administration.
activities appear to be somewhat organized, but remain people
dependent. Equipment and building components are mostly functional, but
suffer occasional breakdowns. Service and maintenance call response
times are variable and sporadic, without apparent cause. Buildings and
equipment are periodically upgraded to current standards and use, but
not enough to control the effects of normal usage and deterioration.
Casual Inattention: Floors and base moldings shine and/or are
bright and clean. There is no buildup in corners or along walls, but
there can be up to two days worth of dust, dirt, stains, or streaks.
All vertical and horizontal surfaces are clean, but marks, dust,
smudges, and fingerprints are noticeable upon close observation. Light
all work and fixtures are clean. Washroom and shower fixtures and tile
gleam and are odor-free. Supplies are adequate. Trash containers hold
only daily waste, are clean and odor-free.
- Maintenance Budget as % of CRV.
Fig. Relationship between FCI, funding levels and facility operating standards.
Fig. Summary of the key attributes attached to each of the 5-tiers of the operating standard.
A sample portfolio of facilities being governed at different levels of
the 5-tiered operating standard with plans to move some facilities to a