A written statement, developed by the
organization's leadership team, articulating the
formal commitment by the owners to that standard.
Purpose of the Policy
The purpose of the maintenance policy is:
- Commitment - To articulate senior management’s commitment and intentions with regard to maintenanc.
- Guidance - To provide guidance to staff in carrying out the organization’s maintenance strategies, plans and activities.
- Vision/Direction - To provide a clear direction for maintenance activities.
Scope of the Policy
maintenance policy should typically include the following:
- To set a target for backlog levels of
- To set a target standard for asset performance and levels of service
- To articulate the organization’s
tolerance for risk arising from failed assets
- To determine how to prioritize repairs
- To select the key performance indicators
(KPIs) that will be used to measure the quality of the maintenance
align the three different types of maintenance strategies to the
different assets based on risk profiles and expected levels of service
- To set the framework for the development
of maintenance strategy
Listed below are some of the key steps in developing a maintenance
- Establish the age of the assets, types
of assets in the asset register, risk profiles of the assets, and other
- Evaluate the requirements of the
different stakeholders (both internal and external)
- Establish the organization's standard of care
and risk tolerance.
- Determine the appropriate maintenance
for the assets to achieve the desired risk profile.
- Write the policy statement.
- Communicate the policy to pertinent stakeholders
- Arrange for formal adoption of the
policy by the necessary stakeholders.
- Periodically review and update the policy, as required.
Included below are some of the asset management
principles to consider in regards to the maintenance policy:
- Ensure that the maintenance policy is
periodically disclosed to the owners, other stakeholders and the
- Set up a process for monitoring
performance of the maintenance program relative to the policy.
- Establish procedures for periodic review
refinement of the maintenance policy.
- Ensure that the maintenance budget is
adequate to support the maintenance standard being
targeted by the policy.
Aspirational-Transactional Hierarchy with policy represented
as one of the aspirational layers.
Comparing the Maintenance-Repair-Renewal (MRR) trade-offs at different
As maintenance quality and effort increases so too does the frequency
and scope of repairs decrease - however, there is a point of
diminishing returns. Do you know where your balance is?
Alignment between Maintenance, Repairs and Renewals will help the
organization find the optimal MRR ratio.
polishing (left) and garage powersweeping (right) are examples of
maintenance tasks to achieve the standard set by the maintenance policy.
maintenance policy must translate the nuances of the maintenance
strategy into a narrative statement.