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|Level of Service (LOS)
of service is "the parameters, or combination of parameters, which
reflect social, political, environmental and economic outcomes
that the organization delivers" (ISO 55000).
Chapter 3 of an Asset Management Plan (AMP) often includes information on levels of service.
Parameters of LOS (universal customer values)
The parameters can include:
Types of Level of Service
Listed below are the different types of LOS:
The concept is equivalent to asset performance, when applied to an asset system.
Level of service is affected by the following:
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