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Back-of-House

A colloquial term to refer to the low profile, publicly inaccessible areas of a building, such as the service rooms and storage rooms.

All the behind-the-scenes activities that go on in the management of the physical condition, demand condition and functional condition of assets -- Technical Levels of Service (TLOS).

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Fig. Mechanical service rooms form part of the back of house of facilities since no guests enter these areas.


I. Care recognizes the impact of public perception on his building/assets, particularly in terms of asset valuation, marketability and resale value. He has therefore taken on the role of "impression director"
Fig. I. Care recognizes the impact of public perception on his building/assets, particularly in terms of asset valuation, marketability and resale value. He has therefore taken on the role of "impression director". 



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Compare with:

I. Care is using destructive testing to reveal hidden stuff going on in the iceberg under the surface (latent defects, concealed conditions, lagging indicators)
Fig. I. Care is using destructive testing to reveal the hidden stuff going on in the iceberg under the surface (latent defects, concealed conditions, lagging indicators, legacy problems, root causes, back-of-house, interval censoring).

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