|A means of aggregating the various gaps identified through a current state analysis and gap analysis.
The organization’s current level on the maturity scale is
its legacy of past practices.
Purpose of the Maturity Framework
Types of Maturity Frameworks
Components of the Framework
- A series of levels/tiers of maturity
- Definitions for each level/tier
- A spectrum to cover all the levels/tiers
Example of a Framework
Listed below is a six-tiered
maturity scale which helps the organization to benchmark its currently
maturity level and start to the process of considering its desired
1 - Innocence – The organization has not recognized the
need for asset management and there is no commitment in place. This
level is characterized by chaos that arises from ignorance and apathy.
For example, the organization may express the following sentiments: “We
are confused”; “Things keep breaking”; “No one knows what is going on”;
“We always seem to have lots of surprises”
2 - Awareness – The organization has recognized the need
and there is evidence of intent to progress it. The organization is in
a reactive mode and may express the following sentiments: “We respond
after problems occur”; “We keep getting charged more for things because
we find ourselves dealing with emergencies”.
3 - Developing – The organization has identified the means
of systematically and consistently achieving the requirements and can
demonstrate that these are being progressed. This is a transition state
and the organization can now start to make claims like: “We understand
our problem and anticipate problems” and “We prepare ahead of time”.
4 - Competence. The organization can demonstrate that it
systematically and consistently achieves relevant requirements set out
in the asset management resources. This involves a formal documented
Asset Management system embedded within the organization. The
performance of the Asset Management system elements is measured,
reviewed and continually improved to achieve the Asset Management
objectives. Level-4 is considered to be equivalent to full conformity
with the ISO 55000 international standard for asset management.
5 - Optimization – The organization can demonstrate that
it consistently optimizes asset management practice in line with the
organization’s objectives and operating context. This is the 2nd
transition state. Level 5 is beyond the requirements of the ISO 55000
standard but is a desirable target.
6 - Excellence – The organization can demonstrate that it
employs the leading practices and achieves maximum value from the
management of its assets.
Have a very well established program in place and have made significant
progress to ensure that the program
is part of the “corporate culture”
It is assumed that the majority of
organizations are operating at Levels 1, 2 and 3, with a very small
percentage having achieved levels 4. Based on the attributes defined by
the international standards, it is not likely that any organizations
have yet achieved level 5 and level 6.
– just beginning to become aware of and make efforts to develop and
asset management program.
Have been making good progress in developing the asset management
program and are just beginning to realize the
Have been making significant progress and have a general and
well-established asset/maintenance management program. Have realized
modest benefits of the program.
The maturity spectrum of asset
management where conformity to ISO 55001 is approximately mid-way along
Distribution of Organizations with a particular sector that are
considered to be at each level of the six-tiered maturity scale.