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Asset Management Maturity Framework
A means of aggregating the various gaps identified through a current state analysis and gap analysis.

The organization’s current level on the maturity scale is its legacy of past practices. 

Purpose of the Maturity Framework

  • To guide a roadmap

Types of Maturity Frameworks

Components of the Framework

  • A series of levels/tiers of maturity
  • Definitions for each level/tier
  • A spectrum to cover all the levels/tiers

Example of a Framework
Listed below is a six-tiered maturity scale which helps the organization to benchmark its currently maturity level and start to the process of considering its desired target level:
  • Level 1 - Innocence – The organization has not recognized the need for asset management and there is no commitment in place. This level is characterized by chaos that arises from ignorance and apathy. For example, the organization may express the following sentiments: “We are confused”; “Things keep breaking”; “No one knows what is going on”; “We always seem to have lots of surprises”
  • Level 2 - Awareness – The organization has recognized the need and there is evidence of intent to progress it. The organization is in a reactive mode and may express the following sentiments: “We respond after problems occur”; “We keep getting charged more for things because we find ourselves dealing with emergencies”.
  • Level 3 - Developing – The organization has identified the means of systematically and consistently achieving the requirements and can demonstrate that these are being progressed. This is a transition state and the organization can now start to make claims like: “We understand our problem and anticipate problems” and “We prepare ahead of time”.
  • Level 4 - Competence. The organization can demonstrate that it systematically and consistently achieves relevant requirements set out in the asset management resources. This involves a formal documented Asset Management system embedded within the organization. The performance of the Asset Management system elements is measured, reviewed and continually improved to achieve the Asset Management objectives. Level-4 is considered to be equivalent to full conformity with the ISO 55000 international standard for asset management.
  • Level 5 - Optimization – The organization can demonstrate that it consistently optimizes asset management practice in line with the organization’s objectives and operating context. This is the 2nd transition state. Level 5 is beyond the requirements of the ISO 55000 standard but is a desirable target.
  • Level 6 - Excellence – The organization can demonstrate that it employs the leading practices and achieves maximum value from the management of its assets. Have a very well established program in place and have made significant progress to ensure that the program is part of the “corporate culture”

It is assumed that the majority of  organizations are operating at Levels 1, 2 and 3, with a very small percentage having achieved levels 4. Based on the attributes defined by the international standards, it is not likely that any organizations have yet achieved level 5 and level 6.
  • a) Learning – just beginning to become aware of and make efforts to develop and asset management program. 
  • b) Have been making good progress in developing the asset management program and are just beginning to realize the   benefits of the program.  
  • c) Have been making significant progress and have a general and well-established asset/maintenance management program. Have realized modest benefits of the program. 
The maturity spectrum of asset management where conformity to ISO 55001 is approximately mid-way along that spectrum
Fig. The maturity spectrum of asset management where conformity to ISO 55001 is approximately mid-way along that spectrum.

Fig. Distribution of Organizations with a particular sector that are considered to be at each level of the six-tiered maturity scale.

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